FAQs

  • Q

    What does your company do?

    A
    We provide turnkey end-to-end production line solutions, including Labeling → Packaging → Sealing → Conveying → Coding → Vision Inspection → Rejection. We design, build, integrate, and support the full line to help you run more stably and with less manual work.
  • Q

    Do you provide a complete line or only single machines?

    A
    Both. We can deliver one station or a full turnkey line. One station: coding / vision / rejection, etc. Full line: labeling to rejection, fully integrated We build and test the line in our factory before shipping
  • Q

    Which industries do you serve?

    A
    Typical applications include food & beverage, cosmetics, daily chemicals, pharmaceuticals, electronics, and industrial parts. If you have a special product, share a photo/video and we will confirm feasibility.
  • Q

    Can you customize the line for my product?

    A
    Yes. We customize based on your product size/shape, packaging type, line speed, available space, and coding/inspection needs. Customization can be mechanical, electrical.
  • Q

    Can you integrate with my existing machines or conveyors?

    A
    Yes. We can connect to your existing conveyors/machines. Match conveyor height/width and product flow Connect signals: sensor/encoder/start-stop Support common industrial communication when needed
  • Q

    How do you ensure line stability at high speed?

    A
    We focus on “stable flow + correct timing”.Proper sensors/encoder for accurate trigger timing Buffer and spacing control to avoid product collision Clear alarms and easy maintenance design
  • Q

    What output data can the line provide?

    A
    We can output key production and quality data. Pass/fail counts, reject reasons Code/label verification results Optional data export to MES/ERP (if required)
  • Q

    Which coding technology should I choose?

    A
    It depends on substrate, permanence, and speed. CIJ: fast, good for many packaging materials TIJ/HR: high resolution for clear text/barcodes Laser: permanent mark on suitable materials Tell us your material and code size—we recommend the best option.
  • Q

    Can you print QR codes and barcodes reliably?

    A
    Yes—if print size and resolution are set correctly. We confirm minimum module size (for QR) We test scan rate with real samples Vision verification can be added for 100% checking
  • Q

    What causes poor code quality and how do you prevent it?

    A
    Common reasons are wrong distance, unstable product flow, or dirty/noisy environment. Fixed mounting and correct print distance Stable conveyor and proper triggering Maintenance plan (cleaning, consumables, filters)
  • Q

    What can your vision inspection check?

    A
    Typical checks include: Code presence/quality (OCR/OCV), QR/barcode reading Missing/wrong label, label position Packaging defects depending on the project (e.g., seal area)
  • Q

    How accurate is vision inspection?

    A
    Accuracy depends on camera, lens, lighting, and samples. We do sample testing and define clear “OK/NG” standards before final tuning.
  • Q

    How do you reject defective products?

    A
    We choose the reject method by product and speed. Air blast (light items) Pusher/stopper (boxes/cartons) Diverter/drop gate (high-speed lines) Reject is synchronized to avoid mistakes.
  • Q

    What is the typical lead time?

    A
    Depends on customization. Standard flow: Design → Manufacturing → Factory Test (FAT) → Shipment → Site Commissioning (SAT). We provide a clear schedule after requirements are confirmed.
  • Q

    Do you provide FAT/SAT?

    A
    Yes. FAT: tested in our factory with your samples (or agreed test pieces) SAT: installation and commissioning on your site (remote or on-site support)
  • Q

    Can you support overseas installation?

    A
    Yes. We offer: Remote commissioning by video call Hybrid support with your local team On-site engineer support when feasible
  • Q

    What warranty do you provide?

    A
    Standard warranty is [12 months] (as agreed). Covers manufacturing defects Excludes consumables and misuse Support includes troubleshooting guides and remote assistance
  • Q

    Do you supply spare parts and consumables?

    A
    Yes. We provide a recommended spare parts list. We support long-term supply for key parts and consumables.
  • Q

    How fast is your after-sales response?

    A
    We prioritize remote diagnosis first. For urgent issues, we respond within [24 hours] with step-by-step guidance.
  • Q

    How do you quote the project?

    A
    We quote based on your product, speed, functions, and layout. You will receive: configuration list + technical description + options.
  • Q

    How do you ship the line?

    A
    Sea/air shipment based on size and timeline. We use export-grade packing to protect cameras, sensors, and electrical parts.
  • Q

    Can you provide CE compliance?

    A
    We can build to CE requirements with standard safety design: E-stop, guards, interlocks, and clear safety labeling (project-dependent).

ADVANTAGE

Beyond your expectation, within the budget.

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